PRICING

All products are sold at the price displayed at the time the order is placed. Prices are fixed and will not be adjusted once an order has been confirmed.

All promotions are exclusive to online purchases and are not applicable in-store.

PURCHASE & CANCELLATION

Orders will be automatically cancelled if payment is not received within 24 hours.

We reserve the right to refuse or cancel any order without prior notice should an item be unavailable, defective, or for any other valid reason.

Please note that items placed in your shopping cart are not reserved and may be purchased by other customers.

PRODUCT AVAILABILITY

All orders are subject to stock availability.

We reserve the right to limit quantities purchased per customer. Should an item become unavailable after an order has been placed, we will update the order accordingly.

RETURN & EXCHANGE

Return and exchange services are available. Strictly no cash refunds.

Requests for return or exchange must be made within 7 working days upon receiving the item.

Items must be returned in original condition, unworn, unwashed, and with all original tags attached.

Please note that sale, promotional, or discounted items are not eligible for return or exchange.

FINAL SALE

All items marked as Final Sale / Clearance / Promotional Sale are strictly non-returnable and non-exchangeable.

PRODUCT INFORMATION

We make every effort to present our products as accurately as possible through our photos and modelling.

However, slight variations in colour may occur due to lighting conditions and differences in screen displays across devices.

Kindly allow 1–3 cm differences in measurements due to manual measurement and production batches.

Minor colour variations between batches may occur and are not considered defects.

DISPLAY ITEMS

Certain items may have been used for photoshoots or store display, and minor imperfections may occur. Customers who are concerned about this are advised to consider carefully before making a purchase.

BACKORDER

Backorder items may occasionally be cancelled due to fabric shortages or supplier stock limitations. In such cases, a full refund will be issued.

Orders containing both backorder and ready stock items will be shipped once all items are available.

If you prefer to receive ready stock items earlier, kindly place separate orders.

Backorder updates will be reflected on our Backorder Status page and the respective product page. Notification emails will not be sent unless otherwise stated.

All backorder items are strictly non-cancellable and non-refundable once processing has begun.

SHIPPING

Delivery times provided are estimates only and may vary due to courier delays, peak periods, customs clearance, or other unforeseen circumstances.

We are not responsible for delays caused by third-party courier services.

LOST OR DAMAGED PARCEL

Once parcels have been handed over to the courier service, we are not responsible for any lost, stolen, or damaged parcels during transit. Customers are advised to contact the courier service directly for further assistance.

RIGHTS OF AMENDMENT

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

AGREEMENT

By placing an order on our website, customers acknowledge that they have read, understood, and agreed to the Terms & Conditions stated above.